Reference

superjp Privacy Policy for Wallet Access

Our superjp Privacy Policy explains how we collect, use, protect and retain details linked to your account, including wallet records for DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesSecurity requests
superjp superjp Privacy Policy for Wallet Access
PRIVACY SUPPORT

Get Privacy Help Beside Cashier

A clear contact path matters when you need to ask about account data, a wallet reference or a correction. Open the support route beside the cashier area, include the phone or email linked to your account, and tell us which record needs attention. We use those details to locate the right request without asking you to send a wallet password.

Team online

Account data request

Use the account support route to ask what personal details are linked to your profile. Include your verified phone or email so we can check ownership before responding.

Wallet record query

For DANA, OVO, GoPay or QRIS questions, provide the transaction reference and status shown in your account. We use that reference to separate payment support from unrelated data.

Correction request

If your contact details or account record needs changing, contact us through the privacy path in your account. We may request phone verification before applying an alteration.

SECURITY DETAILS

How Cookies And Account Security Work

We keep this policy practical: you should know what enters the account record, why it is used and how to ask for a change.

Account details

We handle the contact details, phone verification result and sign-in events needed to create and protect your account. These records help us identify the correct account when you request access.

Cookie controls

Cookies can remember your session and selected page settings on mobile or desktop. You can review browser controls to remove or restrict them, although some account functions may then need another sign-in.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment to your account. We use payment status rather than requesting your wallet password.

Security checks

Phone verification and sign-in checks help us respond to access concerns. If a request changes important account details, we may ask you to confirm ownership before making the change.

Retention period

We retain account, payment and support records for the service, dispute handling and legal purposes described in the Privacy Policy. When a record is no longer needed, our process addresses its removal.

Policy changes

When our data practice changes, we update the Privacy Policy and keep the current version reachable from the account footer. Check that page before submitting new account or wallet details.

Privacy Policy Questions About Your Account

These answers focus on the questions you may have before opening an account or sending a support request. They cover the records tied to access, local wallets, cookies, corrections and the route for asking about your data.

It covers account details, phone verification, sign-in activity, cookies, payment references, support requests, retention and the circumstances in which we may share data for service or legal needs.

Phone verification helps us confirm account ownership before access and before certain data changes. It also gives support a reliable way to distinguish your request from an unauthorised request.

Yes. The Privacy Policy covers payment status and reference details connected with DANA, OVO, GoPay and QRIS. We use those records to match transactions and handle account queries.

Yes. Use the privacy contact path in your account, identify the record that needs correction and provide your verified phone or email. We may confirm ownership before changing it.

Cookies can keep your session and page choices available on your device. Browser settings can remove or restrict them, but you may need to sign in again or lose selected preferences.

We retain account, payment and support records for the service, dispute handling and legal purposes described in the Privacy Policy. The applicable period depends on the record and local requirements.

Open the privacy support route beside the cashier or from your account footer. Include the relevant account contact and, for wallet matters, the DANA, OVO, GoPay or QRIS reference.